TERMS AND CONDITIONS

Coded Pixel Ltd Terms and Conditions

These terms and conditions govern the provision of services by Coded Pixel Ltd (company number 08818438), a company registered in England and Wales. By engaging Coded Pixel Ltd you agree to these terms. These terms should be read alongside our Privacy Policy, available at www.codedpixel.co.uk/privacy-policy/.

Warranty

All work undertaken by Coded Pixel Ltd includes a 30 day warranty period.

Any bugs reported within 30 days after user acceptance testing (UAT) or launch will be fixed free of charge as long as the issue was not caused by the misuse by another person or persons (including other developers), the hosting company or the failure of hardware or software.

The 30 day warranty does not include change requests to functionality and/or design and will only cover fixing the issue in line with the original specification and initial requirements.

Bugs reported after the 30 day warranty period will be charged in full.

Payment Terms

Invoices are due for payment within 30 days of the date of issue unless otherwise agreed in writing. Payment must be made in pounds sterling by the method specified on the invoice.

If a payment remains outstanding for more than 14 days after the due date, Coded Pixel Ltd reserves the right to suspend any hosting services provided until the outstanding balance is settled in full.

A reinstatement fee of £40 will be charged to restore hosting services following a suspension due to non-payment.

Coded Pixel Ltd reserves the right to charge statutory interest and compensation on overdue invoices in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

Hosting and Backups

Where Coded Pixel Ltd provides website hosting services, continued hosting is subject to payment of applicable fees by the agreed due date. Coded Pixel Ltd will make reasonable efforts to notify the client before any suspension takes place. Coded Pixel Ltd accepts no liability for any loss, damage or disruption arising from a suspension due to non-payment.

Whilst Coded Pixel Ltd takes reasonable steps to maintain backups of hosted websites, the client is responsible for maintaining their own independent backups. Coded Pixel Ltd does not guarantee the availability or completeness of any backup and accepts no liability for any loss of data.

Termination

Either party may terminate a hosting arrangement by giving 30 days written notice. Upon termination, Coded Pixel Ltd will make reasonable efforts to provide the client with access to their website files. Any outstanding fees remain due and payable upon termination. Coded Pixel Ltd reserves the right to delete hosted files after 30 days following the end of the notice period.

Intellectual Property

All intellectual property rights in work created by Coded Pixel Ltd remain with Coded Pixel Ltd until payment has been received in full. Upon receipt of full payment, intellectual property rights in the delivered work transfer to the client, except where third party licences apply (for example, stock images, fonts or software licences), in which case the relevant third party terms continue to govern use of that material.

Limitation of Liability

Coded Pixel Ltd's total liability to the client in connection with any project or service shall not exceed the total fees paid by the client for that project or service. Coded Pixel Ltd shall not be liable for any indirect, consequential or economic loss, loss of profits, loss of data, or damage to reputation, whether arising in contract, tort or otherwise.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

Force Majeure

Coded Pixel Ltd shall not be liable for any delay or failure to perform its obligations where such delay or failure arises from circumstances beyond its reasonable control, including but not limited to third party outages, internet service disruptions, acts of God, or natural disasters.

Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.